About Providence Supplies LLC

15 Years Moving
America's Food Supply

Founded in Chicago in 2011, Providence Supplies LLC grew from a single refrigerated truck into one of America's most trusted food logistics companies — built on a simple promise: fresh, on time, every time.

Our Story Meet the Team Certifications
2011
Year Founded
340+
Team Members
800+
Active Clients
4 hubs
US Locations
Providence Supplies LLC founding team at Chicago headquarters
2011
Chicago, IL
Founded

Our Story

Started with One Truck.
Built on One Promise.

Providence Supplies LLC was founded in 2011 by Marcus Reid and Linda Torres — two logistics veterans who saw a gap in the market: food businesses needed a transport partner that understood food safety as deeply as it understood logistics.

Starting with a single refrigerated box truck and a handful of Chicago restaurant clients, they built the operation around HACCP principles, real-time GPS monitoring, and relentless on-time performance. Word spread fast.

Today, Providence Supplies LLC operates 120+ vehicles across four hub cities, serving 800+ clients nationwide — from independent restaurants to national supermarket chains — with the same obsessive attention to food safety that launched us in 2011.

2011
Founded in Chicago with 1 truck and 6 restaurant clients
2014
Expanded fleet to 20 vehicles; opened Dallas hub
2017
Achieved FSMA full compliance; launched GPS client portal
2020
Scaled to 200+ clients during supply chain surge; opened Atlanta hub
2023
Reached 800+ clients; launched Los Angeles hub and bulk run service
2026
120+ vehicle fleet; 340 employees; 48-state coverage

Who We Are

Mission, Vision
& Core Values

The principles that guide every delivery, every hire, and every decision we make as a company.

Our Mission

To be America's most reliable food transport partner — delivering every product fresh, safe, and on time while upholding the highest standards of food safety compliance in every mile we drive.

Our Vision

A food supply chain where no product ever reaches a consumer in compromised condition. We envision a fully transparent, technology-driven cold chain accessible to food businesses of all sizes across the US.

Our People

Our 340-person team is the backbone of Providence Supplies LLC. Every driver, dispatcher, and warehouse operative is FSMA-trained, background-checked, and committed to the same standard of excellence that built this company.

Core Values

What We Stand For

01
Food Safety First
Every process, vehicle, and team member operates under strict HACCP and FSMA guidelines. Non-negotiable, always.
02
Radical Transparency
Real-time tracking, temperature logs, and honest communication — no surprises, no hidden issues, ever.
03
On-Time, Every Time
A 98% on-time delivery rate isn't a stat we celebrate — it's the floor we hold ourselves to every single day.
04
Client Partnership
We don't take orders, we build relationships. Every account has a dedicated manager who knows your business inside out.
05
Continuous Improvement
We invest in technology, training, and fleet upgrades every year so our clients always benefit from the best infrastructure.
06
Sustainability
Our fleet is transitioning to low-emission refrigeration units. We reduce food waste by ensuring every delivery arrives in perfect condition.

Leadership

The People Behind
Every Delivery

Our leadership team combines decades of logistics, food safety, and technology experience to keep Providence Supplies LLC at the forefront of the industry.

Marcus Reid, Co-Founder and CEO of Providence Supplies LLC
Marcus Reid
Co-Founder & CEO

25 years in freight and cold chain logistics. Former VP of Operations at Midwest Fresh Distribution. Built Providence Supplies LLC's operational framework from a single truck route into a nationwide network.

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Linda Torres, Co-Founder and COO of Providence Supplies LLC
Linda Torres
Co-Founder & COO

Former USDA food safety auditor and supply chain consultant. Linda designed Providence Supplies LLC's HACCP compliance program and FSMA documentation systems — the backbone of our food safety reputation.

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James Okoye, VP of Fleet Operations
James Okoye
VP of Fleet Operations

Oversees the day-to-day management of Providence Supplies LLC's 120+ vehicle fleet. Formerly with J.B. Hunt Transport. Reduced fleet downtime by 40% through a predictive maintenance program he introduced in 2019.

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Rachel Kim, Head of Technology and Client Portal
Rachel Kim
Head of Technology

Built Providence Supplies LLC's real-time GPS tracking platform and client portal from scratch. Previously a senior engineer at Convoy. Rachel leads all tech infrastructure, data logging, and platform integrations.

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David Marlow, VP of Sales and Partnerships
David Marlow
VP of Sales & Partnerships

Leads enterprise sales and strategic partnerships. Grew Providence Supplies LLC's client base from 80 to 800+ between 2018 and 2026. Specialist in national account management for grocery chains and food manufacturers.

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Priya Shah, Director of Compliance and Quality
Priya Shah
Director of Compliance

Certified HACCP auditor and FSMA compliance specialist. Manages all regulatory filings, third-party audit programs, and driver food safety training across all four hub locations.

LinkedIn Profile

Compliance & Safety

Certifications That
Back Our Promise

Every certification we hold represents a real operational commitment — not a box ticked, but a process embedded into every delivery we make.

FDA FSMA Sanitary Transport
U.S. Food & Drug Administration
Full compliance with the FDA Food Safety Modernization Act Sanitary Transportation of Human and Animal Food rule. Drivers trained, vehicles certified, records maintained.
HACCP Certified Operations
NSF International
All loading, transport, and unloading procedures follow Hazard Analysis and Critical Control Points principles. Annually audited by NSF International.
DOT Commercial Carrier Authority
U.S. Dept of Transportation
Licensed motor carrier with USDOT number, fully insured, operating under interstate commerce authority for all 48 contiguous states.
PCQI Trained Workforce
Food Safety Preventive Controls Alliance
Preventive Controls Qualified Individuals (PCQI) on staff at every hub. All drivers complete annual food safety refresher training aligned with FSPCA standards.
Cold Chain Quality Standard
Global Cold Chain Alliance
Certified under the GCCA Quality Assurance Program for temperature-controlled warehousing and distribution. Annual third-party audits confirm compliance.
SmartWay Transport Partner
U.S. Environmental Protection Agency
EPA SmartWay certified carrier, committed to reducing freight transportation emissions. Part of our sustainability roadmap toward a greener cold chain fleet.

Our Locations

Four Hubs.
Nationwide Reach.

Strategically positioned across the US to minimize transit times and ensure same-day coverage in all major metro corridors.

Headquarters
Chicago, IL
Main HQ, dispatch center, fleet maintenance base, and cold storage hub for the Midwest corridor.
Regional Hub
Dallas, TX
South-Central hub serving Texas, Oklahoma, Arkansas, Louisiana, and the broader Gulf region.
Regional Hub
Atlanta, GA
Southeast hub covering Georgia, Florida, the Carolinas, and along the I-85 food corridor.
Regional Hub
Los Angeles, CA
West Coast hub serving California, Nevada, Arizona, and Pacific Northwest distribution routes.
Join 800+ Clients

Partner with a Team
That Takes Food Seriously

Whether you're shipping a single pallet or running a nationwide distribution network, Providence Supplies LLC has the fleet, the compliance record, and the people to get it right every time.

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